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2023 GuestRevu GREAT Awards Winners Introduced


The GuestRevu GREAT Awards concluded with the announcement of the winners final evening on the twenty third of November at an occasion that glittered with the presence of high hoteliers and main resort tech suppliers. This prestigious occasion, held on the iconic Good Resort in London, showcased the very best within the hospitality {industry}, celebrating excellence, innovation, and dedication to visitor satisfaction.

The awards night, graciously sponsored by industry-leading hospitality know-how suppliers Cendyn and Hop, was a unprecedented celebration of those distinctive achievers. It served as a testomony to the dedication and onerous work of hoteliers who repeatedly try to supply the easiest to their company.

The GREAT Awards, identified for his or her distinctive strategy to recognising excellent hospitality, stand aside by relying solely on real visitor suggestions relatively than standard judging panels. With a mission to highlight distinctive visitor experiences, these awards think about the opinions shared on high overview platforms like Google Opinions, Reserving.com, and Tripadvisor.

After meticulous evaluation of over 60,000 opinions spanning a whole lot of inns throughout 37 international locations, the GREAT Awards unveiled the champions in twelve classes:

2023 GREAT Awards Winners

  • GREATest Cleanliness: Resort Verde Cape City Airport
  • GREATest Room High quality: Uga Jungle Seaside
  • GREATest Service: Highcliffe Home
  • GREATest Sleep High quality: Kruger Gate Resort
  • GREATest <20 ROOMS: Highcliffe Home
  • GREATest 20-49 ROOMS: The Plettenberg Resort
  • GREATest 50-99 ROOMS: Kapama River Lodge
  • GREATest 100+ ROOMS: LUX* South Ari Atoll
  • GREATest GROUP: The Liz McGrath Assortment
  • GREATest in Africa: The Whale on Important B&B
  • GREATest in Europe: Highcliffe Home

Discover out who made the shortlist in every class

These esteemed winners have gone above and past to raise visitor experiences, setting a benchmark for excellence within the {industry}. The general calibre of contestants within the awards was spectacular, with a median general satisfaction rating of 88% for inns that certified to compete, and scores within the excessive 90s for many shortlisted inns.

The info confirmed that smaller inns are inclined to have higher general visitor satisfaction scores, based mostly on on-line opinions, and that inns have to work onerous to get a ample proportion of their company to put in writing on-line opinions.

These factors have been mentioned on the occasion by a panel that included Chris Alexandre, CEO and Founding father of GuestRevu, Niels Mekenkamp, Director of Enterprise Options, EMEA at Cendyn, and Sharon Smith, Chief Working Officer at Hop.

The GuestRevu GREAT Awards not solely have fun accomplishments but additionally encourage the {industry} to achieve for brand new heights of excellence. It’s a platform that acknowledges the efforts of those that go the additional mile, setting a shining instance for others within the hospitality {industry}.

As we conclude this outstanding occasion, we prolong our heartfelt congratulations to all of the winners and specific our gratitude to everybody who made the GREAT Awards a convincing success!

This text initially appeared on the GuestRevu weblog right here and is reproduced with their permission.


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