Travellers in search of gems on the Island of the Gods will uncover that Potato Head Suites & Studios is a must-visit vacation spot. Positioned in Seminyak, Indonesia, Potato Head Suites & Studios is luxurious seashore lodging only a few steps from Batu Belig Seashore.

The property homes 225 rooms, 167 of that are studios and the remainder are suites. This luxurious lodging affords various visitor facilities within the type of free bicycles, an out of doors swimming pool and a big backyard space. The resort can also be open to the general public: offering non-public rooms and amenities, in addition to public areas. 

In 2023, Potato Head Suites & Studios was ranked fortieth in The World’s 50 Greatest Accommodations. Recognition from The World’s 50 Greatest, probably the most prestigious resort and restaurant awards within the business, affirms its place as a premier vacation spot in Bali.

Potato Head’s dedication to sustainability can also be mirrored within the B Company certification they achieved by the B Impression Evaluation. This recognition underscores the dedication to selling environmental sustainability and setting new requirements within the hospitality business.

We caught up with the staff to debate latest success and the way SiteMinder has been an enormous assist alongside the way in which.

The absence of satisfactory system help

Regardless of establishing model excellence, day by day operations at Potato Head Suites & Studios had been stricken by operational troubles because of the lack of succesful administration programs.

Dimitri Swandanu, E-Commerce Supervisor, defined that the lodging has many rooms and requires a fancy system for creating room sorts and yield guidelines.

“That is troublesome to do if it’s not supported by an satisfactory system,” he mentioned. “A system that isn’t advanced can’t assist a lot; it should solely burden the staff with guide work.”

Furthermore, Dimitri understands very properly that as a resort, Potato Head Suites & Studios has many necessities in an effort to market rooms. This is without doubt one of the causes the lodging selected to depend on SiteMinder’s platform.

“Solely SiteMinder is ready to fulfil the necessities now we have,” he mentioned.

Dimitri defined that Potato Head Suites & Studios determined to undertake SiteMinder’s channel supervisor in 2020.

“SiteMinder has a variety of connectivity to numerous channels & ecosystem companions,” he mentioned. “Apart from that, the client help can also be good.”

Bookings jumped 38%, income & occupancy elevated

Based on Dimitri, Potato Head Suites & Studios skilled a delightful enhance in bookings after utilizing SiteMinder.

“Reservations, from our web sites and OTAs, elevated by 38% from 2022 to 2023 after utilizing SiteMinder,” he defined.

Moreover, SiteMinder’s channel supervisor additionally helps the resort clear up points associated to constructing room sorts & yield guidelines.

“Potato Head is now capable of construct room sorts & yield guidelines simply, so it may enhance occupancy and income generally,” Dimitri continued. 

The yield guidelines from SiteMinder’s channel supervisor additionally allowed the enterprise to pay attention extra intently on worthwhile methods.

“We are able to give attention to a dynamic charges technique which is able to assist enhance income,” Dimitri mentioned.

Satisfaction charge exceeds 100%

The staff has additionally been capable of maximise gross sales on account of room distribution throughout numerous channels.

“Aside from that, our staff additionally reduces guide work due to SiteMinder,” he mentioned.

That is essential to Dimitri as a result of now his staff can give attention to different methods.

Not solely are Dimitri and his staff happy, he admits the guests additionally welcome the optimistic adjustments that SiteMinder introduced.

“Clients admit they’re 110% happy, since every little thing is now extra seamless utilizing the SiteMinder channel supervisor,” he concluded.

Thanks Dimitri! SiteMinder is honoured to be part of Potato Head Suites & Studios’ success story.